Listing & Acceptable Use Policy
Effective August 03, 2026 · Version 2026-08-03.3
This is the plain-language version of the listing rules. It is part of the Terms of Service; if this policy conflicts with the Terms, the Terms control, except that this policy may impose additional content and marketplace-use requirements. TrioDeal is an advertising platform — we publish what sellers post, we do not verify it, and we are not part of any deal.
Who may list
You may post a property only if you are one of these, and your profile says which:
- Owner — you hold title to the property.
- Wholesaler / contract holder — you hold a valid, current contract or equitable interest that you are legally permitted to advertise or assign. You must never present yourself as the owner when you are not.
- Licensed agent — you hold a current real estate license and a valid listing agreement or the owner's written authority.
- Authorized representative — you have current, written authorization from the owner or their authorized broker.
If none of these describes you, do not post the property. Posting a property you have no right to market is the fastest way to lose your account.
What you certify on every listing
Every time you post, edit or renew a listing you re-confirm — by ticking the boxes on the form — that you have the right to market the property, that everything in the listing is accurate to your knowledge, that you own or are licensed to use every photo and document you upload, and that you accept that TrioDeal does not verify any of it. If the property is occupied, you additionally confirm that you may market it and publish its address while people live there, that showings will respect the occupants' rights, and that the listing carries no tenant details or access information. These are not formalities: they are representations we and other users rely on, and we store when you made them.
Evidence we may ask for
We may ask you at any time for proof behind a listing — a deed, a purchase contract, an assignment, a listing agreement, a license number, or identity documents. If you cannot provide it within a reasonable time, the listing comes down. Asking is routine when a listing is reported; it is not an accusation — and our requesting or reviewing evidence never constitutes certification, endorsement or a guarantee of identity, ownership or authority.
Photos and data
- Upload only photos and documents you took, own, or are licensed to use.
- MLS photos, data and descriptions are almost always subject to the MLS's own rules — do not use them here without authorization.
- Do not upload documents containing another person's personal information.
- Copyright complaints are handled under the DMCA Policy, and repeat infringers lose their accounts.
Fair housing
Housing advertising is regulated by the federal Fair Housing Act and by state and local law. Describe the property, never the people who should live in it. A listing may not express any preference, limitation or discrimination based on race, color, religion, sex, familial status, national origin, disability, or any other class protected by federal, state or local law. Listing text is screened automatically and flagged wording is reviewed by a person.
Keep listings real and current
- No bait listings: a property must actually be available on the posted terms. Do not post to harvest buyer contacts.
- One listing per property. Duplicate addresses are flagged automatically.
- The 24-hour duty: within 24 hours of any of the following, update the listing's status honestly (Sold, Under contract, Archived) or delete it — whichever tells the truth: the property sold; your contract was terminated or expired; your listing agreement or marketing authority ended; the opportunity is otherwise no longer available; you learn a material statement in the listing is false; or you no longer have a lawful right to market the interest. The date of the change is recorded. This is the duty you accept at signup and on every renewal.
- Update the listing when material facts change: price, condition, occupancy, availability.
- Listings expire and must be renewed by re-confirming the declarations, so a listing nobody stands behind ages out on its own.
Never post these
Some content is prohibited in any listing, photo or document, full stop:
- Alarm codes, lockbox combinations, door-entry instructions or any access information.
- Tenant names or phone numbers without their written authorization.
- Photographs of IDs, checks, financial documents, or leases containing personal data.
- Social Security numbers, bank details, or unredacted signatures.
- Children's personal information of any kind.
- Images that needlessly reveal private security systems.
Showing-instruction fields are for scheduling, not for access details. We remove this material on sight and may suspend accounts that repeatedly include it.
Removal, suspension and appeal
We may hide, limit or remove a listing, or warn, suspend or ban an account — and connected accounts — for violating these rules, without prior notice where reasonably necessary. Removed listings are retained as records but leave the site. If you believe we got it wrong, use the contact form with the subject "Moderation appeal" and include your evidence; copyright removals instead follow the counter-notice process on the DMCA page. Circumventing a ban or reposting a removed property is itself a violation.
Reporting a listing
Every listing page has a report form. Use it for listings that are not actually for sale, posted without the owner's permission, inaccurate, duplicated, discriminatory, infringing, or scams. To keep the queue honest, a report takes an email address, a human check, and a code sent to that address.
- Include what you actually know: how you know the property is not for sale, that you are the owner, where the photos were taken from. Evidence speeds everything up.
- We keep reporter details confidential where practical, but reports are not guaranteed anonymous — for example, a copyright notice is shared with the seller as the law requires.
- We may share reports and related records where legally required.
- Knowingly false or abusive reports are prohibited and can cost the reporter access to the service.
- A report does not guarantee removal or any specific outcome; we review and decide.
- If someone is in danger or a crime is in progress, contact law enforcement first — a listing report is not an emergency channel.
What TrioDeal will never do
We do not negotiate, prepare contracts, hold deposits, collect commissions, provide valuations or investment advice, or take part in closings. Anyone claiming to do those things in TrioDeal's name is not us — report it.